Many companies make promises to their customers, but as I’m sure you have experienced one time or another, sometimes these promises can feel like they’re simply words printed on a website or advertisement. When executed correctly, a brand promise holds a lot of value and power. They are used to communicate customer expectations and consistency.
Think about Starbucks, for example. Each time you visit one of their coffee houses, the experience is pretty much identical, from the coffee to the look of each store, down to the interactions with their baristas.
This is not an accident; it is very much intentional. Their brand promise is: “To inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.” And if you think back to all of the times you’ve visited a Starbucks, you can start to see how they deliver on this promise.
Today, I wanted to take a moment to talk about the dedication we have to our brand promises at Cynthia Cohn & Associates, Inc. Here’s a closer look at our promises to our clients:
- You can trust us to protect you and your family
- We will set realistic expectations
- We will communicate with you often
- We will manage the entire pre-sale process for you
- Our network will take care of you, too
- We will execute an impressive marketing strategy
- We will negotiate hard for you
- We will get the best price for your home
- We will get your home sold quickly
We have a strong brokerage philosophy that centers around delivering world-class protection, heartfelt care and guaranteed results for our clients. We understand how stressful buying or selling a home can be. But because of our dedication, professionalism, knowledge, attention to detail, support, and our trustworthy reputation, you can rest assured that your best interests are always top-of-mind to us.
For me, it’s all about establishing long-lasting relationships. I truly value the opportunity to serve my clients more than once, and I cannot begin to tell you how happy it makes me when the phone rings and it is a return client. They realize just how much dedication and passion we pour into each home we represent, whether that’s buying or selling. Leave the hard work to us; trust me!
We are skilled at creating personalized plans for our clients, including pre-sale preparation, marketing strategies, and more. Above all else, we want to ensure that your family feels supported, protected, and cared for throughout your journey to purchase a home or sell your existing one. Our clients are always our highest priority.
With decades of experience in the Pasadena area, me and my team would love to assist you. I’m a local real estate professional who is available to assist you in buying or selling a home, so please contact me if you would like to schedule a time to discuss your needs. I look forward to hearing from you!